Oscar Oscar Salons Chadstone

Went to the Chadstone location to fix a terrible hair dye/bleach job I had at a different hairdresser. Maddie knew how stressed I was due to my last bad experience and was so patience and reassuring with me. In the end the colour came out amazing and it looked exactly how I wanted it! Can’t thank her enough, my hair wasn’t an easy or quick fix! She’s very good at her job, will only be coming here for colour for now on! Thanks again girl xx

I went in for a wash and style and was attended to by Maddie. When having my hair dried once washed, it felt like my hair was being pulled/ripped as she went through it with a brush. She didn't brush it out to detangle my hair before going over it with a blow dryer and brush. I asked for soft waves with volume in which she tamed it and sprayed. I would've thought that some volume powder would've been used to keep the volume however once home, it all dropped. I didn't think $130 was worth it at all, it's something that I could've done at home. She was lovely but young and I didn't really get the customer experience I would've expected. I felt like I did initiate all the conversation, and whilst talking she would look at herself in the mirror... anyway, getting back to her work.. wasn't anything I would pay for again. Few days after sending an email, I was pleasantly surprised with the level of professionalism and response. Thank you for trying to rectify the issues raised.

Recently had a hair cut and dry by Leah, experience was okay. I am giving one star as considering the price, attention to detail is well as seen by the photo. My haircut isn’t straight. Very disappointed. Also wanted to add the cleanliness of the salon and tools that were used on my hair were disgusting. A pink brush used with bristles coming out and other peoples hair is beyond me. How is this acceptable hygiene.